Services

What we offer?

Customer Service Outsourcing

Elevate your brand’s reputation with our efficient Customer Service Outsourcing. We ensure a smooth customer journey by handling enquiries, providing technical support, and managing orders and billing. Our focus includes resolving complaints, offering multilingual support, and maintaining service quality. Explore opportunities for cross-selling, effective customer retention, and feedback analysis. Ongoing training keeps our team updated for friendly and efficient interactions.

Technical Support Outsourcing

Stay ahead in the digital landscape with our Technical Support Outsourcing. We provide expert troubleshooting for hardware and software, responsive help desk services, and efficient network and system administration.

Our comprehensive suite extends to application support, cybersecurity, cloud computing, and strategic IT consulting. From data analytics to quality assurance and technical training, we simplify your technology needs for a seamless and reliable experience.

Data Entry and Processing Outsourcing

Simplify data operations with our Data Entry and Processing services. We ensure accurate manual data entry, offer data cleansing for error correction, and facilitate seamless data conversion. Our services include verification for data reliability and expertise in data mining for valuable insights.

Human Resources Outsourcing

Grow your business with our HR services. From end-to-end recruitment and talent acquisition to seamless onboarding, we handle it all. Our services cover payroll, benefits, and precise employee records management. From performance and training to employee relations and compliance, we meet diverse HR needs.

Finance and Accounting Outsourcing

Streamline your financial processes with our Finance and Accounting Outsourcing. We oversee Accounts Payable, managing vendor transactions and supplier relationships, and handle Accounts Receivable, ensuring prompt customer payments.

Marketing Outsourcing

Elevate your marketing with our comprehensive services. From lead generation and data management to digital marketing and brand consistency, we optimise strategies. Engage your audience through campaigns, events, and effective media relationships.

What we offer?

  • Transportation Services
  • Driver Services
  • Airport VIP Handling Services
  • Translation Services
  • Office Utilities & Application Services
  • Visa Application Services
  • Company Accounting Services
  • Staff Accommodation Services
  • Staff Accommodation Cleaning Services
  • Office Cleaning Services
  • Laundry Services
  • Payroll Management Services
  • Office Renovation Services
  • Accommodation Renovation Services
  • Employee Recruitment Services
  • Employee Insurance Application Services
  • Employee Health Screening Services

Transportation Services

Reliable and efficient transportation services by car, van and bus tailored to your needs.

Driver Services

Professional driver services for a comfortable and secure travel experience.

Airport VIP Handling Services

Experience seamless and exclusive airport VIP handling services for a stress-free travel experience.

Translation Services

Expert translation services ensuring precise, culturally aware communication between languages.

Office Utilities & Application Services

Efficient office utilities and application services to optimize workflow and boost productivity.

Office Cleaning

Office Cleaning Services

Professional office cleaning services ensuring a hygienic and productive environment for your business.

Laundry services

Laundry Services

Convenient laundry services making laundry effortless and leaving you with fresh and clean clothes without the hassle.

Payroll services

Payroll Management Services

Seamless payroll management services ensuring accurate and timely payments.

Office renovation

Office Renovation Services

Comprehensive office renovation services to create modern and functional work environments.

Accommodation Renovation Services

Accommodation renovation services that create modern and refreshed living spaces.

Employee Recruitment_

Employee Recruitment Services

Efficient employee recruitment services connecting businesses with top talent.

Employee Insurance

Employee Insurance Application Services

Providing comprehensive coverage options and ensuring reliable protection for employees’ health and safety.

Employee Health Screening

Employee Health Screening Services

Employee health screening services offering thorough assessment and ensuring proactive healthcare measures for a productive workforce.

How to get in touch?

Interested in a partnership? Let’s collaborate and achieve success together! Get in touch with us here or email us at hello@portcitybpo.lk